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Our Support Teams

1

IT Helpdesk

The IT Helpdesk team will help you out with any IT issues you have whilst using our services.

Updating GDPR preferences to fixing website bugs are all things which this team will deal with.

2

Maths Support

Do you have a maths problem which you can't seem to solve?

Well, this team is just waiting for you to ask. 

They will be happy to assist you with any maths problems you may find struggling.

3

POTM Recruitment

Are you unsure of what to do next?

 

Well, ponder no further!

 

Apply to join the team and the POTM Recruitment team will be in touch with you to let you know how you can help us out.

4

General Enquiries

Select this team when creating a new ticket for anything which doesn't fit into the jurisdiction of the other teams.

This team will direct you to the right person who'll get the job done.

5

Quiz Entry

As soon as you submit an entry into the latest quiz,

the Quiz Entry team will be assigned to your case to guide you through the competition and to contact you if you win anything.

Good Luck!

Submit a ticket
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Contact support:

---> Please use the ticket portal on the right --->

OR GO TO OUR HELPDESK HERE:

POTM.Freshdesk.com

To improve productivity and efficiency, we are now running a ticket support service where you can ask for help with maths related: work, prep or general questions.

Friendly RAAS senior school students, from the POTM team, will reply as soon as possible to your tickets.

We encourage you to ask us anything if you're unsure about something in maths!

The IT Helpdesk is also integrated into the widget, and simply select the support team you require when submitting the ticket.

To contact us, please log a ticket using the ticket portal on the right, or via the "Contact us" button on the bottom right of your screen.

Please be aware that you will need to enter and email address (can be a school account) when submitting a ticket. This is so we can get back to you.

 

Please check your spam & junk mail folders for emails in case they go there.

Our Contact & Response Operational Hours:

Monday - Friday             -           08:20 - 16:15

Saturday & Sunday            -            Closed

RAAS Mathematics Department,

Royal Alexandra and Albert School, Reigate, Surrey, RH2 0TQ

Communication Tower

Please go to our helpdesk webpage:
POTM.Freshdesk.com

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CONTACT US

Contact: Contact
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